Training

In addition to our Knowledge Base, best practices and videos, Box offers instructor-led training courses online. Don’t miss these fun, informative events, where you’ll learn everything from Box basics to admin tips and tricks – while in expert hands.

Questions? Reach out to the Box Training Team at success@box.com!

Box User Essentials

In this session, you will learn the basic skills you need to quickly and easily integrate Box into your everyday workflow. You’ll learn how to navigate your Box account and build an environment that promotes collaboration with your colleagues. You’ll discover tools that eliminate the need for email attachments, allow you to collaborate with people outside the firewall, and make it easy for you to access your content when you’re on the go. Overall, you will understand Box as a fast, mobile, and collaboration tool.

When the session’s over, you’ll know how to:

  • Create new content and upload existing files and folders
  • Share content with collaborators using a variety of methods
  • Collaborate with others, right in Box – with comments, discussions, and tasks
  • Download and integrate third-party apps to boost your Box experience
  • Establish transparency around your data through collaborative workspaces
  • Find content efficiently in one centralized location
  • Increase productivity and ease of workflow for you team
  • Bring Box on the go and integrate with existing systems
  • Navigate Box like it’s the back of your hand
  • Plus, you’ll have the chance to ask us questions at the end of the training
Register

Box Admin Essentials

In this session, you’ll learn all there is to know about the Admin Console, your handy tool for adding users, building groups, customizing security settings and more. Whether you’re a fresh face or a seasoned pro, this admin training will help you put your team on the road to success.

In just 90 short minutes, you’ll see how to:

  • Create, edit, and manage users in your account
  • Adjust content and sharing settings to meet your business needs
  • Use third-party apps to get even more out of Box
  • Customize your account’s security settings
  • Use Groups to scale your account
  • Use Reports to audit your account
  • Create a custom look and feel for your account that matches your company’s branding
  • Plus, you’ll have the chance to ask us questions at the end of the training
Register

Box Implementation Strategies

This session – led by our trench-tested experts – ushers you through your transition to Box: quickly and painlessly. Whether you’ll have a few users or many, we’ll equip you with a road map for a streamlined implementation. Plus, hear about the top five Box use cases ... and learn how they can move your business forward.

At the end of this working session, you’ll be able to:

  • Identify your organization's main Box use cases and goals
  • Launch a plan to reach these goals and define metrics for success
  • Leverage Box as a powerful platform with third-party apps/integrations
  • Design and build the folder structure that’s best for your business
  • Plan for content migration from other services/systems
  • Deploy Box to your team – without a hitch
Register

Box Helpdesk Essentials

Like many Box account admins, you may prefer that your company’s helpdesk provide first-level support for users. In this session, Box’s expert technical support team will show your staff how to troubleshoot common issues and escalate more serious ones – all to give your user base a seamless and streamlined support experience.

When the session’s over, you’ll be able to:

  • Describe basic Box functionality to users in your organization
  • Identify when a reported issue is expected behavior and guide the user through the resolution process
  • Submit tickets for quick resolution
Register

Or How About Your Very Own Session?

No problem – just request a quote, and we’ll set up a completely customized training for you.